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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: March 2026

Team Apparel First ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website at teamapparelfirst.com.

TeamApparelFirst.com is an operating company of Direct Digital Manufacturing Services LLC — 4146 Welcome Ave N, Minneapolis, MN 55422.

Contents

1. Information We Collect 2. How We Use Your Information 3. Cookies & Tracking Technologies 4. Sharing Your Information 5. Data Retention 6. Data Security 7. Your Rights & Choices 8. Children's Privacy 9. Third-Party Links 10. Changes to This Policy 11. Contact Us
1

Information We Collect

Information You Provide Directly

When you interact with our website — including submitting a quote request, contact form, or wholesale account application — we may collect:

  • Full name and business name
  • Email address and phone number
  • Shipping and billing addresses
  • Trade association membership information (for wholesale applicants)
  • Order details, artwork files, and product preferences
  • Messages and inquiries sent through our contact or quote forms

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time on site, and referring URLs
  • Device type and screen resolution
  • Cookie identifiers and session data
2

How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment

Processing quotes, confirming orders, sending digital proofs, managing production, and coordinating shipment of your order.

Customer Service

Responding to inquiries, resolving issues, and providing support related to your orders, artwork, or account.

Wholesale Verification

Verifying trade association membership for wholesale account applications and maintaining program eligibility records.

Site Improvement

Analyzing how visitors use our website to improve performance, content, and overall user experience.

Communications

Sending order confirmations, shipping notifications, and — with your consent — occasional marketing communications about new products or promotions.

Legal Compliance

Complying with applicable laws, regulations, and legal obligations, including tax and record-keeping requirements.

3

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. Cookies are small text files stored on your device.

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymous.

Marketing Cookies

Used to deliver relevant advertisements and track campaign performance. You can opt out via your browser settings or tools like Google's opt-out plugin.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, or delivering communications — bound by confidentiality agreements.
Shipping Carriers: Your name and shipping address are shared with shipping carriers (UPS, FedEx, USPS, etc.) solely to fulfill your order.
Trade Association Verification: For wholesale applicants, we may contact your stated trade association (SAGE, ASI, PPAI, etc.) to verify membership status.
Legal Requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of Team Apparel First, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Order & customer records — retained for 7 years to comply with tax and accounting obligations.
  • Artwork files — kept indefinitely to facilitate easy reorders unless you request deletion.
  • Wholesale account records — retained for the life of the account plus 3 years following termination.
  • Marketing contacts — retained until you unsubscribe or request removal.
6

Data Security

We implement reasonable and appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL/TLS encryption on all data transmitted through our website
  • Restricted access to personal data on a need-to-know basis
  • Secure storage systems with access controls
  • Regular review of data collection and storage practices
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect a security breach, please contact us immediately.
7

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of your personal data, subject to legal retention obligations.

Right to Object

Object to processing of your personal data for direct marketing purposes at any time.

Opt Out of Marketing

Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.

Right to Portability

Request a portable copy of your data in a commonly used, machine-readable format where applicable.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8

Children's Privacy

Our website and services are directed to business professionals and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

9

Third-Party Links

Our website may contain links to third-party websites, trade association portals, or social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit. A link from our website does not constitute an endorsement of that site's privacy practices.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised policy on this page
  • Notify you by email if the changes are material and you have an account or order history with us

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Company
Team Apparel First
Prairie City, Iowa
Email
[email protected]
Respond within 30 days
Phone
952-463-8392
Mon–Fri 8AM–5PM CT